Omnistar Etools are currently used by businesses
world-wide, from small businesses to Fortune 500 firms.
Please view a small sample of our featured clients shown
below.
"The help desk tracking software has
greatly benefited our company because it has allowed us to
decrease the time it takes us to respond to our customers
thus leaving us more time to do what we do best!" Carlos Martinez Valadez
Xerox Corporation
xerox.com
"The Omnistar Knowledge Base package
provided us with all the functionality needed to create a
fast, simple and functional knowledge base solution for our
customers that is easy to administer. The Omnistar staff is
very helpful and quick to provide attention to our needs." Anthony Yarbrough
Customer Care Manager
The Planet Internet Services, Inc.
www.theplanet.com
"Omnistar Ebusiness Tool is a great product,
it's dramatically increased our support productivity and customer
satisfaction . With its nicely integrated helpdesk, live chat,
knowledge base and troubleshooter components, our customers
can easily get fast and effective support." Kevin Carman
Fibernet, LLC
www.wvfibernet.net
"Omnistar Live software increased our
sales and customer's confidence level to our services. Now
our managers are always online and ready to help in real time
to any of our customers who want to create a website. " Andrius Zabulionis
Smart-Shop
www.smart-shop.com
"Omnistar's Ebusiness Tool was easily
and successfully implemented on our servers. We are very pleased
with its user friendly interface and its effective comprehensive
support components." Jonathan and Maida Barrientos
BuzzFon
www.BuzzFon.com
"Simply put…value. The Omnistar's
Ebusiness Tools solution offered the most for the money and
really fit what we needed." Mark Linabury
Quaz Hosting
www.quazhosting.com
"Omnistar's Ebusiness Tools is a feature
rich, affordable system that met all our needs and requirements." Jay Reeder
Voiceplus Communications
www.voicenation.com
"Omnistar's Ebusiness Tools has greatly
benefited our company because it has allowed us to better
serve our customers by addressing their needs in a timely
and organized matter." Lawrence McCord
On Time Media, LLC
www.ontimemedia.com
"The Omnistar's Live Customer Support
Manager is a dynamic web based support solution that has greatly
benefited our company because it has allowed us to better
serve our customers by giving us the ability to better address
their needs in a timely and efficient manner." Emily Crader
www.indedev.com
"We use Omnistar Live system as a backbone
for operations, billing, sales and support. It is a very necessary
system that our sales team and technical groups could not
function without it; it allows us to have almost a 1-5 minute
response time on critical issues, notifying the whole department
and all that is available. Without Omnistar Live we could
offer our industry leading response times." Nathan Sanders
www.webspeedway.com
“When building our website, we looked
at many different options for posting job listings. Omnistar
Etools was the easiest for our human resources department
to use, and was easy to customize for our website. I had a
few questions, and Omnistar's support was great!" John Dunmire
ACMH Hospital
www.acmh.org
"ADS Talent utilizes Omnistar Etools to
add additional exposure to our constant search for great candidates.
Omnistar has allowed us to put an exceptional product into
use for an incredibly low price. We would not risk doing business
and exposing our branding to any substandard applications.
The family of products that OmniStar offers meets and exceeds
our standards of quality and as such, we're happy to integrate
their products into our business practices." Jason Hardi
General Manager
www.adstalent.com
"Omnistar Etools is very easy to set-up
and use. Once installed Omnistar Etools runs on autopilot
performing valuable Etools services." Randy Cherry
VP Operations
www.gloer1.com
"We are very pleased with the Etools Solution
and we are using it at our Technical Support site; www.24hourwebsupport.com.
Our clients are very happy to see all necessary information
in an organized and easy to reach place. The software is very
easy to use and we save a lot of time when we need to update
it. Thanks for this great and affordable solution for the
Internet users." Lewis Yildirimturk
www.affordablewebdesign.us
"Omnistar Etools is one of the most attractive,
cost-effective web technologies available. The various templates
and their ability to be easily customized to suit the needs
of the site at hand is a great asset. The Omnistar staff is
incredibly accommodating, and they have the old-time people
skills that make a customer look forward to doing future business
with them, which is quite a rarity in today's technological
age." J. Adam Craig
www.PeacefulAssembly.org
"Omnistar Etools provides a comprehensive
and user friendly mailing list system that allows us to effectively
manage our email newsletter campaigns. The Mailing List manager
not only allows us to easily stay in contact with existing
clients so that we may easily inform them of new and critical
information that we would like to quickly and easily get out
to them." Lawrence Carrignan
www.digitaldowns.us
“This program has become pretty valuable
to my business. I have also recommended it to a number of
my clients. It was probably the best $100 I have ever spent." Chuck Southerland, P.E.
Southerland Resource Group
www.southerlandresource.com
"We have so far sent out two mailings
to our customers using your software and both times the response
has been great giving us sales we never had before using any
software and the inbuilt newsletter designer is perfect allowing
us to create great looking mail shots very quickly!" Andrew Barr
www.computerplanet.co.uk
"We are very pleased with Omnistar Etools
clean interface and ease-of-use. It is the best product we've
seen for article management." Justin Kuepper
www.craftytrader.com
"The Omnistar Etools product Solution
was appropriate for Jobs4police.com as we definitely had a
need for job listings and the capturing of resumes from our
visitors. Jobs4police.com is the largest Law Enforcement Career
website and because of the Omnistar Etools product, it has
added another dynamic feature that will continue the growth
of our company. We thank the staff of Omnistar with helping
to make our installation a success. We would recommend that
if you are in the market for a Recruitment Tool or Job Board,
that you consider the Omnistar Etools Product. Thanks again
Omnistar... the staff of Jobs4police.com thanks you for your
technology." Brian T. Deegan
CEO and Director
www.Jobs4police.com
"There are a lot of similar packages ''out
there''
which either cost tons of money or have significant flaws.
You have a
product which sports features in the $795 price range, and
you back it well." ''Pat and Sam LLC''
Thanks,Ray -n- the gang.
"I am the webmaster for a number of web
sites and I've seen many listservs and newsletter distribution
services. Omnistar Mailer provides me with detailed stats
on how many people actually read the e-newsletter and how
many times they view it. This is a huge benefit to measure
the effectiveness of each campaign. The customization Omnistar
Mailer is powerful as well. It's exactly what I was looking
for." Dennis Schultz - Webmaster
www.velvetaddiction.com
www.thespinfactory.com
"I checked out dozens of other mailing
programs, and Omnistar was by far the best buy for the money.
The program has lots of advanced features and it's really
easy to integrate into existing sites!" Tim Sigler
www.timsigler.com
"Omnistar's E-Business Tools provides
a comprehensive and user friendly mailing list system that
allows us to effectively manage our various email newsletter
campaigns. The Mailing List manager not only allows us to
easily stay in contact with existing clients but allows us
to reach new ones as well." www.hotlpjobs.com
"Omnistar's Ebusiness Tools quite possibly
has saved us a few hours each week that was previously spent
ensuring that support questions got to the appropriate people." Mark Davoli
The New York Genealogical and Biographical Society
www.newyorkfamilyhistory.org
"Omnistar's Ebusiness Tools has saved
our company a tremendous amount of time. With no bugs or errors,
we have been able to keep the system operational without any
outages. Also our peer support staff have been able to use
it with little confusion, with the clean and easy layout of
the staff pages, Omnistar's products have enabled us to respond
and organize incoming requests with ease. Our administration
staff have also been able to spend less time organizing the
system, as out staff can operate it with ease and little assistance." Nia
TrappedMinds Organization
www.TrappedMinds.org
"Omnistar E-Business Tools has effectively
helped me save hours and hours per week in delivery of my
Newsletter. I am very pleased with the tools the Omnistar
software has provided for me". Jim Veritch
Systems News
www.systemsnews.com
"Omnistar's Ebusiness Tools is affordable,
and is not restricted to a particular number of subscribers.
It also looked feature-packed with the ‘Send HTML Page
from the web’ – Which is really useful" Steven Browett
GoWebPrint
www.gowebprint.com
"We needed a flexible support desk system
for our hosting service. We found that and more in Omnistar.
Most hosting companies use a Perl based support tool or a
propriety system. With Omnistar, it looks like we spent a
lot of money for such a high end system. We are very happy
with it!" Victor Hernandez
77 Host, Inc.
www.priorityhelpdesk.com
"After talking with a counterpart in the
IT industry it was apparent we needed a solid help desk solution
for our business. I found the Omnistar solution online and
after comparing it to a few other solutions it was decided
to give it a try. The download was immediate and the full
installation with setup was completed within 10 minutes. I
called the Omnistar support line with a minor question and
had immediate results, no waiting, no automated responses,
and no hold time. I have been very impressed. Not to mention
within 1 hour of the rollout, after I easily modified the
look and feel to suit our web theme I was selling technical
support to my clients. My return on investment was virtually
instantaneous. I fully support and would recommend this solution
to anyone with a similar need" Fenwick How
Owner / Fenwick Technologies, Inc
www.fenwicktechnologies.com
"Overall, this is one of the simplest
systems I have ever set up. So many sites claim to have you
up and running in 15 min…..with Omnistar, I was!
Thanks again for everything…You guys are the best." Shellie Hernandez
www.inkjets.com
“Omnistar's Ebusiness Tools allows a
small business owner like me to compete with the Big Boys.
Customer service is one thing, but excellent customer relations
is another. The Omnistar's Ebusiness Tools staff support staff
continuously ensured that our service was up and running in
no time at all. I have never seen such patient technical people
in my 10 years of working in the computer industry, and I
thought I have seen the BEST. Omnistar’s technical team
held my hand until we got everything working like a charm!
I will not hesitate to recommend Omnistar to my audience on
all my Speaking Engagements for other small business entrepreneurs
like myself. Thumbs up for a great team!” Ceil Hansen,
Professional Speaker and Founder
www.hcw.com
HCW Consulting Group
"As soon as I logged into the admin control
panel, I could tell that Omnistar's Ebusiness Tools was going
to be good, it's a virtual support section, literally.
The time this saves for us, by organizing everything into
one tidy, easy to manage system is priceless, Omnistar Ebusiness
Tools is the best of a VERY good bunch, considering the competition,
that's a massive plus. Keep up the awesome work!" Simon O'Rourke
Interactive Hosting
"I just want you to know that good customer
support online is hard to find. The Omnistar's Ebusiness Tools
support representative is one of those commodities you do
not want to lose. His response to my problems were handled
personally by him diligently and accordingly. I need
to let you know how much I appreciate this. I often get frustrated
when I spend money online and get no response what so ever
for weeks, even months from some company's who already processed
my payment and left me hanging out to dry until they get around
to it. With Omnistar's Ebusiness Tools this is not the case.
Every one of my demands was handled by my support representative
with the utmost respect and professionalism. I really, really
appreciate that." Aaron Olson
http://themagician.tv
" My name is Mike Mudrick and I am the
owner of ESUHost.com. Recently, I tired a demo of several
STS style programs. After seeing Omnistar Live at work on
a competing site, I decided to check it out.
I have been in the hosting business for several years and
have worked as a Senior level technician for a competitor.
While there, I became familiar with STS and its ease of operation.
So upon opening my company, I decided to get one for my team.
Omnistar's Ebusiness Tools ranks close to what I am familiar
with and is very user friendly once it has been setup. The
price is exceptional and in my opinion, they could be making
much more from it from a financial standpoint.
However, its not the program that makes the company; it is
the quality of your customer support.
After purchasing the program, I attempted to set it up and
was plagued with issues. Partly because I was in a rush and
partly due to numerous 18 and 20 hour days getting the server
setup. I called numerous times for technical support and each
time I spoke with a live support representative and each time
I was greeted by a knowledgeable and courteous technician.
Not once did they not become frustrated or fail to have an
answer for my issues. As I stated, I have been in the hosting
industry and support for several years. I have seen many techs
become God Like and talk down to clients. I too have been
guilty of this in the past. The Omnistar Live support representative
that assisted me is in my opinion a top level technician and
deserves more than what you're paying him! :)
I felt it necessary to write as I know how important it is
to hear what kind of employees you have and the quality of
their service to your clients. If the quality of your company
is based on your customer service and support, your company
will grow to be number one in STS development.
Hats off to OmniStar and to It's entire support staff for
excellent service and support!" Mike Mudrick
ESUHost.com
customer
support software
